Last updated: March 31, 2026
1. Introduction
This Privacy Policy describes how Spin Lab, a company registered at 2125 Lily-Simon Street,
Montreal, QC H4B 1V3 (“We,” “Our,” or “Us”) collects, uses, processes, shares, and protects the personal information of users (“Users” or ‘You’) when they use our website accessible at thespinlab.com (“Site”). This policy is designed in accordance with Bill 25 on the Protection of Personal Information in Canada, hereinafter referred to as “the Act.”
2. Collection of Personal Information
We collect personal information in various ways, including when you visit our Site, register on the Site, fill out a form, place an order, respond to a survey, contact us, or interact with our services. The personal information collected may include, but is not limited to, your name, address, email address, phone number, payment information, and personal preferences.
3. Use of Personal Information
The personal information collected may be used for the following purposes:
- To provide, operate, and maintain our services, including processing orders and managing your account.
- To personalize your experience on the Site and provide you with relevant content.
- To communicate with you, including to respond to your inquiries and provide you with information about our products, services, and promotions.
- Improve our products, services, and website features based on your feedback and suggestions.
- Conduct surveys, contests, promotions, or other similar activities.
4. Sharing of Personal Information
We do not sell, rent, or share your personal information with third parties. However, we may share your information with third-party service providers and business partners acting on our behalf and in accordance with our instructions, such as hosting, payment processing, and communication services.
5. Privacy
We take appropriate technical, administrative, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes securing data during collection, transmission, and storage.
6. Cookies and Similar Technologies
We may use cookies, web beacons, and other similar technologies to collect information about your use of the Site. These technologies help us improve the Site’s functionality, personalize your experience, and analyze how you interact with us.
7. Your choices
You have the right to choose how your personal information is collected, used, and shared. You can manage your communication preferences by unsubscribing from promotional communications or by changing your account settings.
8. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on the Site, and the date of the last update will be indicated at the top of the Policy.
9. Contact Us
If you have any questions about the processing or updating of your personal information, or if you wish to share any concerns in this regard, please contact us at info@thespinlab.com
The Privacy Officer will contact you within thirty (30) days of receiving your email or message.
