PRIVACY POLICY / CONFIDENTIALITY POLICY

9536-5110 Québec Inc. operating as Spin Lab

9536-5110 Québec Inc. doing business as Spin Lab

Last Updated: March 1, 2026

1. Introduction / Introduction

ENGLISH: 9536-5110 Québec Inc., operating as Spin Lab, is committed to protecting personal information in accordance with Quebec and Canadian privacy laws including the Act Respecting the  Protection of Personal Information in the Private Sector and PIPEDA.

FRENCH: 9536-5110 Quebec  Inc., doing business as Spin Lab, is committed to protecting personal information  in accordance with applicable laws of Quebec and Canada.

2. Privacy Officer / Responsible

ENGLISH: The President of 9536-5110 Québec Inc. is designated as Privacy Officer and oversees  compliance with privacy legislation.

FRENCH: The president of 9536-5110 Québec Inc. acts as  responsible for the protection of personal information.

3. Information Collected

We may collect: name, contact information, date of birth, emergency contact details, booking history, payment data processed by third parties, technical data such as IP address, and voluntarily disclosed health information.

We may collect: name, contact details, date of birth, emergency contact, booking history, payment data processed by third parties, technical information and health data disclosed voluntarily.

4. Purpose of Collection / Purposes

Information is used for membership administration, service delivery, safety management, payment processing, fraud prevention, legal compliance, and marketing with consent.

The information is used for membership management, service delivery, security, payment processing, fraud prevention, legal compliance and marketing with consent.

5. Sharing and Cross-Border Transfers / Communication

We do not sell personal information. Data may be shared with booking platforms, payment processors, cloud providers, insurers, or legal advisors. Some providers may process data outside Quebec; contractual safeguards are implemented.

We do not sell any personal information. Data may be shared with service providers, including those outside Quebec, with appropriate contractual safeguards.

6. Security and Breach Management / Security

We maintain administrative, technical, and physical safeguards and a confidentiality incident registry. Where required by law, individuals and authorities will be notified of serious breaches.

We maintain security measures and a register of confidentiality incidents. In the event of a serious risk, the individuals concerned and the authorities will be notified.

7. Retention / Conservation

Personal information is retained only as long as necessary and securely destroyed when no longer required.

The information is kept only for the necessary period and then securely destroyed.

8. Rights

Individuals may request access, correction, or deletion of their personal information subject to legal limitations.

Individuals may request access to, rectification of, or deletion of their information, subject to legal limitations.

9. Cookies and Analytics / Cookies

Our website uses cookies and analytics tools for functionality and improvement. Disabling cookies may affect performance.

Our site uses cookies and analytics tools. Disabling them may affect certain features.

10. Governing Law / Applicable law

This policy is governed by the laws of Quebec. In case of discretion, the French version prevails for Quebec residents.

This policy is governed by the laws of Quebec. In case of discretion, the French version prevails for residents of Quebec.